We are looking for a friendly and professional Customer Relationship Executive to join our team. Your main responsibility will be to build and maintain strong relationships with our customers, ensuring their needs are met and they have a great experience with our brand.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat

• Maintain records of customer interactions and transactions

• Follow up with customers to ensure satisfaction

• Resolve complaints efficiently and professionally

• Support the sales and service teams when needed

Requirements:

• Excellent communication and interpersonal skills

• Ability to multitask and stay organized

• Basic computer skills (MS Office, CRM software is a plus)

• Previous customer service or relationship management experience preferred